What to do when you receive a parking charge
If you have received a parking charge we would advise you to pay within 14 days, to benefit from the reduced charge.
If you believe the parking charge was issued in error, you can appeal through this website by clicking here. If you do this within two weeks of the issue date we’ll freeze the charge at the lower rate while we consider your case.
Once a final decision has been made you will receive a letter from us notifying you of the decision. If your appeal was unsuccessful, we will give you another 14 days to pay the charge at the lower rate.
Refusal to pay
DON’T JUST IGNORE THE PARKING CHARGE, BECAUSE YOU CAN BE SURE WE WON’T. If we don’t receive payment from you we will pass your details on to a registered debt recovery agency, and you may also become liable for the costs they incur as a result.
If you still refuse to pay we may commence court proceedings against you.
Do we really take people to court and win?
Amateur lawyers posting on internet forums often advise people to ignore parking charges, claiming that they’re not enforceable by law. This is bad advice.
In fact Parking Companies take people to court every month and in most cases the judge finds in our favour, on the basis that:
the parking charge was issued correctly
our signage was clear and properly displayed
and the charge made was fair.
In this case you would be issued with a county court judgement (CCJ) detailing the amount you need to pay us. Taking into account the original charge plus interest, legal expenses and costs, this may work out in excess of £300.
A CCJ could have a negative effect on your credit rating. Unless you pay it within one month and then pay an additional fee for the details to be removed from your records, the CCJ will remain on your credit file for six years.
Please not that appeals are dealt with in writing and individual cases will not be dealt with over the phone even once submitted. Parking Control Nationwide will not release details of our clients or any confidential or contractual information related to our clients. Photographs are available upon request. However they come under the control of the Data Protection Act and a charge will be made for copies.
Motorists should note before making an appeal, that all vehicles are photographed by digital camera, which has the date and time stamped, showing the contravention committed. All appeals are to be made to:
Parking Control Nationwide, Office 4219 Kensington High Street, Kensington, London, W8 6BD